Bed Sheets Scarves Cushion Covers

Shipping & Returns

All orders are shipped from Santa Clara, CA, USA
Returns and Cancellations
We at Ishta Collection want you to be happy with your purchase, and if for some reason you wish to return or exchange an item please do the following
Order Cancellations
All orders canceled within 24 hours of purchase will be eligible for a full refund. If canceled after the order has been shipped, no refund will be issued until the product is returned back to us or rejected at the time of delivery.
Return / Refund Policy
We accept online merchandise returns via mail only. Please obtain a Return Merchandise Authorization (RMA) number within 5 days of the date you receive your order and provide a detailed explanation in the return package. The item will not be accepted if the return application exceeds the 5 days time limit.
Should you need to return an item purchased online, please review the complete details below to determine if any special conditions apply.
Online merchandise that cannot be returned:
Special custom ordered such as custom size, custom color and custom styles.

Silk Bedding
All bedding items are UNRETURNABLE BY LAW unless they are UNOPENED AND UNUSED for reasons of health and hygiene. WE STRONGLY SUGGEST ALL CUSTOMERS MEASURE THEIR ITEM TO BE COVERED CAREFULLY BEFORE PLACING AN ORDER. Product dimensions are listed on our product pages for our customers.

Returned silk bedding will void any promotional codes and any merchandise purchased using a promotional code will be charged the full retail price.
Obtaining an RMA number
To request a Return Merchandise Authorization (RMA) for an item, please email customer service at  care@ishtacollection.com. Returns will not be accepted without a RMA number. RMA numbers will expire after 8 days, and the items will not be accepted if it returned after that time.

Damaged  Merchandise
Before the shipment, we carefully inspect the merchandise for correct style, sizes, colors, and defects and then immediately ship the merchandise to you. Upon receipt, you must inspect your merchandise immediately. If you feel your merchandise is damaged or mis-shipped, you must contact us within 3 days of receiving the merchandise for a return authorization to care@ishtacollection.com. Please explain in detail your issue or concern. If we determine that your claim of a defect is valid, our customer service department will issue you a return merchandise authorization number.
All merchandise must be returned in the condition it was sent (brand new with tags attached) and unworn. Once received, our customer service representative will inspect the merchandise for defects and, If we find that the merchandise is not damaged or has been misused, the merchandise will be shipped back to you. We will not incur shipping charges on defective or misused merchandise. Damaged items will be replaced for the IDENTICAL item at no cost to the customer if available in Stock.
We recommend using a shipping method that provides tracking so you can check the status of your return. Please allow at least 10 business days from receipt of return for credits to be issued.
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